Find your "Type" and develop strategies for increasing your self–awareness and improving your communication skills. This course is the seventh component of the Supervisor Fundamentals Certificate and examines the importance of communication across teams, as well as strategies for enhancing your own emotional intelligence. Prior to the course, you will be asked to complete the Myers-Briggs Type Indicator assessment from which you will learn preferred communication methods and their impact on certain personality types in your organization. Finally, you will find strategies for enhancing workplace communications and problem-solving skills. Learning outcomes: · Participate in the MBTI assessment (online prior to session) · Assess how you prefer to take-in and prioritize information · Analyze your preferred communication style and how it impacts others · Identify areas for personal development · Analyze the impact of type on leadership and management styles · Formulate different approaches to view work problems as benefits rather than sources of friction · Apply type knowledge to conflict scenarios and problem solving · Practice recognizing type cues in the behaviours of others |
Online: | Thu Oct 4, 2018 12:00AM - Mon Feb 11, 2019 11:00AM |
General: | Thu Oct 4, 2018 12:00AM - Mon Feb 11, 2019 12:00AM |
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