Refunds & Cancellations Policies

Ice Cancellations

IMPORTANT - NO REFUNDS FOR SUMMER ICE CANCELLATIONS
The Township of Seguin strictly enforces a no-cancellation policy for all summer ice, up to and including the Labour Day weekend. Lessee will pay for all unused ice time & deposit will not be refunded.

WINTER ICE CANCELLATIONS
7 or more business days’ notice – no charge
48hrs – 6 days’ notice – lessee will be charged 25% of full fee
25hr-48hr notice – lessee will be charged 50% of full fee
0hr-24hr notice – lessee will be charged 100% of full fee

NOTE: Hockey Camps and special events requiring large blocks of time (5 or more hours/day) require 30 days’ notice to avoid penalty.

Cancellations must be made Monday to Friday between the hours of 8:30am – 4:30pm to
kduggan@seguin.ca or (705) 732-4300 x263.

Facility Rental Policies

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Program Policies

The Township of Seguin reserves the right to withdraw, postpone, cancel or combine classes, limited registration or change instructors. Full payment must be received with a completed registration form on the day of registration. Request for refund will NOT be accepted after the first day of the program unless accompanied by a medical certificate. Request must be submitted in writing. Missed Programs will not be made up if the participant is unable to attend due to a conflict with another activity, sickness, or injury.