Regional District of Okanagan Similkameen Refund Policy

Course Refunds

Registration is required in advance of all programs except those listed as drop-in.  Payment must be received in order for a customer to be considered registered, and we encourage early registration  as all classes are filled on a first-come, first-served basis.  Classes may be cancelled up to one week before the course start date due to low registration, inclement weather, lack of space or lack of an instuctor.

Should a program be cancelled, a credit will be placed on the customer's account.  If a refund is requested, a cheque will be issued by the RDOS.

Membership Refunds

There are no refunds for Memberships once use has begun.  In the event of a medical issue, participants can arrange for a credit offered at Regional District of Okanagan Similkameen.

Facility Rental Refunds

To cancel a facility booking, you must provide a written notice to RDOS, a minimum of 30 days prior to the date(s) affected, otherwise full costs will apply.

RDOS reserves the right to cancel a facility rental ageement and close any function for failure to observe all conditions of the permit, and/or retain full or portions of the damage deposit.