Regional District of Okanagan Similkameen Refund Policy
Registration is required in advance of all programs except those listed as drop-in. Payment must be received in order for a customer to be considered registered, and we encourage early registration as all classes are filled on a first-come, first-served basis. Classes may be cancelled up to one week before the course start date due to low registration, inclement weather, lack of space or lack of an instuctor.
Should a program be cancelled, a credit will be placed on the customer's account. If a refund is requested, a cheque will be issued by the RDOS.
There are no refunds for Memberships once use has begun. In the event of a medical issue, participants can arrange for a credit offered at Regional District of Okanagan Similkameen.
Facility Rental Refunds
To cancel a facility booking, you must provide a written notice to RDOS, a minimum of 30 days prior to the date(s) affected, otherwise full costs will apply.
RDOS reserves the right to cancel a facility rental ageement and close any function for failure to observe all conditions of the permit, and/or retain full or portions of the damage deposit.
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