HOW TO CANCEL BOOKING
1. Log on to your account
2. Select Calendars at top of page;
3. View the week that booking you wish to cancel;
4. Select Edit, button and your invoice will pop up;
5. If you have more then one booking on the invoice then click on date (in red lettering) you want to cancel, if it is only one booking on the invoice click on the facility name (in red lettering) a pop-up box will appear to confirm you wish to cancel. Click Ok that’s it, your booking is now cancelled

 

 
City of Mount Pearl Terms & Conditions

DISCLAIMER

The City of Mount Pearl is neither responsible nor liable for any delays, inaccuracies, errors or omissions arising out of your use of the Site or with respect to the material contained on the Site, including without limitation, any material posted on the Site nor for any viruses or other contamination of your system. The City Site and all materials contained on it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitations, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The City of Mount Pearl is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the Site and/or the materials contained on the Site whether the materials contained on the Site are provided by the City of Mount Pearl or a third party. The City of Mount Pearl is neither responsible nor liable for any viruses or other contamination of your system.

ACCESS TO INFORMATION

Unless otherwise prohibited by state or federal law, rule or regulation, you will be granted the ability to access and correct any personally identifiable information. The City will take reasonable steps to verify your identity before granting such access. Each City service that collects personally identifiable information will allow for review and update of that information.

NON-CITY WEBSITES

Non-city web sites may be linked through the City’s web site. Many non-city sites may or may not be subject to the Access to Information and Protection of Privacy Act and may or may not be subject to other sections of the Provincial Code or federal law. Visitors to such sites are advised to check the privacy statements of such sites and to be cautious about providing personally identifiable information without a clear understanding of how the information will be used.

The City is not responsible for, and accepts no liability for, the availability of these outside resources. Linked Web sites are not under the control of, nor maintained by, the City and the City is not responsible for the content of these Web sites, which can and do change frequently; nor for any internal links the displayed Web sites may contain. In addition, inclusion of the linked Web sites does not constitute an endorsement or promotion by the City of any persons or organizations sponsoring the displayed Web sites.

CANCELLATION POLICY FOR SWIMMING ACTIVITIES

Classes may be cancelled or combined depending upon registration and are subject to time change when necessary. We reserve the right to cancel a class with less than one half a class registered. Credits or refunds will only be issued if the class is cancelled by the Department or if a participant is medically required to withdraw from a set of lessons with at least four classes remaining.

INSURANCE POLICY

Fees for medical insurance coverage have been included in registration fees for participants in all programs run directly by the Department of Community Services.

PHOTOGRAPHY

We like showing pictures of people enjoying our programs, activities, facilities and parks. A picture of you smiling says even more - it shows you enjoy the benefits of active living. So if you see our photographer - smile! You may just show up in our next publication or on our website. If you prefer not to have your picture or your child's picture taken, please let the photographer know and we will be happy to comply..