Notice: No Facilities will be available until September 1st 2020, we apologize for any inconvenience caused. For bookings that require a reimbursement please email fm.helpdesk@gov.ky to request a reimbursement form.

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I Don't Have An Account

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Individual Account

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Group Member Account
Create an Individual Account if you are an adult making purchases for yourself. You may add group members to your account at any time.Create a Group Member Account if you are making purchases for group members and you are the primary billing contact.

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To use our Public Access Website you must have an active client account. Click here for instructions on how to create an account.
ACCOUNT CREATION INSTRUCTIONS
 
 
FOR NEW CUSTOMERS
If you have never rented a FMD facility, please follow the instructions below.
 
Click on the Click here to create a New Account link at the top of this screen and choose to create an Individual Account or Group Member Account.
 
To create an Individual Account, complete the Billing Contact form by providing all required information and then click the Next button. Note: You can still add group members to your account later by logging on to your account and clicking on the Group Members Tab.
 
Once you have completed the above steps, you will be sent an Account Activation Email. To activate your account, click on the link provided in the email.
 
 
FOR EXISTING CUSTOMERS
 
If you have rented a facility in the past but do not have an online account or cannot access an existing account, please DO NOT create a new account. Please contact us at 244-6895 between 8:30am-5:00pm Monday through Friday or email us to activate your existing account. Once we enable your online access, you will receive an Account Activation Email. Follow the instructions to access your online information.
 
 
HOW DO I ADD A GROUP MEMBER TO MY ACCOUNT?
 
Logon to your existing account to access your information.
 
Click on “Add New Group Member” at the top of the page and fill in their contact information
 
Click on “Add New Group Member” at the bottom of the page to add a group or group member to your account
 
 
If you experience problems creating or updating your account please click on FAQ at the top-right page for helpful information. If you are still experiencing problems, please call 244-6895 between 8:30am-5:00pm Monday through Friday or email fm.helpdesk@gov.ky.