Notice: When creating a new account with us, the birthdate required field is asking for the birthdate of the participant, not of the emergency contact.
After completing your enrollment, you will see an on screen receipt, the next step is to pay your invoice. Please visit our Payment Options payment page or check your email for your invoice and additional information.

Cancellation and Refund Policy

Course and Service Refunds

There are no refunds for courses once sessions have started. In the event of a medical issue, participants can arrange for a credit towards another course offered or a partial refund. Kings County Recreation reserves the right to cancel courses at our discretion..

Facility Rental Refunds

Cancellations for pool bookings must be done at least 48 hours prior to your booking date. Refunds will not be provided for cancellations after this time. If MOK cancels the booking due to inclement weather, issues at the pool, or staff related challenges a full refund will be provided or a credit will be added to your account.

Cancellation Policy

In the case where there is inclement weather, instructor challenges, or facility issues MOK will contact facility renters or program participants by 2:00pm on the day of the program. In some circumstances recreation staff will notify participants earlier.