Transfers: Students can re-schedule into a different course once at no cost if at least 5 business days prior to the scheduled course. If you request a transfer less than 5 days before the scheduled course, a transfer fee of $25 will apply. If transferring MORE THAN 5 business days before course, you can withdraw from current course and enrolling in a new course. Please note: Your refund from the first course may not have been processed before enrolling in new course. If transferring LESS THAN 5 business days before the course, contact us at 1-855-247-3433.
Withdraws/Cancellations: Students can withdraw from a course at no charge if at least 5 business days prior to the scheduled course. If our office is not notified of a cancellation, no refund will be given. To withdraw from a Course MORE THAN 5 business days before the course: 1) log into your Book King account, 2) click the HISTORY tab, 3) click on green box in FUNCTION column next to the course you would like to withdraw from and select WITHDRAW. To withdraw LESS THAN 5 business days before the course, please call 1-855-247-3433.
Enrolling a different participant: A different participant can replace a currently registered participant as long as the payment information doesn't change.
You can also contact us toll free at: 1-855-247-3433
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