To use our Public Access Website you must have an active client account.
ACCOUNT CREATION INSTRUCTIONS
For Existing Participants
How do I add a Family Member to My Account?
If you have never registered for an Alberta Healty Living Program, please follow the instructions below.
Click on the Click here to create a New Account
link at the top of this screen and choose to create an Individual Account or Family Member Account.
To create an Individual Account
, complete the Primary Contact form by providing all required information and then click the Next button. Note: You can still add family members to your account later by logging on to your account and clicking on the Family Members Tab.
To create a Family Member Account
, complete the Primary Contact form by providing all required information. Click the Next button to continue to the Add Family Member Screen. Complete all required fields for the family member and then click the Save & Add Another button to save the family member and proceed to enter another family member to your account. Click the Finish button once you have added all of your family members to your account. Note: You can add additional family members to your account later by logging on to your account and clicking on the Family Members Tab.
Once you have completed the above steps, you will be sent an Account Activation Email
. To activate your account, click on the link provided in the email.
FOR EXISTING Participants
If you have completed online registration for Alberta Healthy Living services in the past, but do not remember your account information, go to My Account and go to the “I Forgot My Password” section to retrieve it. Your username is your email address, unless you manually changed it. Please DO NOT create a new account. If you are unsuccessful in retrieving your account information, contact us at 1-844-527-1160, during office hours and we will reset your password for you.
HOW DO I ADD A FAMILY MEMBER TO MY ACCOUNT?
Logon to your existing account
to access your information.
Click on “Add New Group Member” at the top of the page and fill in the contact information for each family member that may take a course or may accompany you to a course.
Click on “Add New Group Member” at the bottom of the page to add each group or family member to your account.
If you experience problems creating or updating your account please click on FAQ
at the top-right page for helpful information. If you are still experiencing problems, please call 1-844-527-1160 during our business hours, Monday through Friday 8:00am to 4:00pm MST or Email us